Core Concepts

A handful of concepts run through everything in NoDisrupt. Understanding them makes the rest of the product easier to navigate, whether you are configuring a monitor, responding to an incident or publishing a status page.

Monitors

A monitor is a configured check against something you care about - a website, an API, a port, a database or a host. Each monitor defines what to test, how often to test it, and what counts as a healthy result. Monitors are the starting point for everything else: their outcomes drive results, incidents and status pages.

Checks & Results

A check is a single run of a monitor at a point in time, and the result is what that run produced - whether it passed or failed, the response observed and how long it took. Results accumulate into a history for each monitor, which is what uptime percentages and response-time trends are calculated from.

Incidents

An incident represents a period when something is wrong. When a monitor's checks start failing, an incident captures the problem, when it began, and its progress through to resolution. Incidents give your team a single place to track and communicate about an outage from detection to recovery.

Alert & Escalation Policies

Alert and escalation policies decide who gets notified when something breaks, and how. A policy connects failing monitors to the people and contact methods that should hear about them, and escalation rules can widen the notification - for example reaching additional people if an incident is not acknowledged - so issues are not missed.

Status Pages

A status page is a public or shared view of your services' health. It communicates current status and incident updates to your users or stakeholders, so they can see what is happening without contacting support. Status pages can be branded to match your product.

Organisations & Projects

An organisation is your workspace in NoDisrupt - it owns your monitors, status pages, billing and teammates, and forms the boundary between your data and other customers'. Projects let you group related monitors and resources within an organisation, which helps keep larger setups organised.