Business KPIs
Alert when conversion, queue depth, or throughput shifts unexpectedly.
Monitor Type
Custom Metrics Monitoring
Monitor business-specific and technical metrics with tailored thresholds.
What this monitor checks
Service internals
Track app-specific indicators not covered by generic checks.
Threshold logic
Define incident triggers around your own service objectives.
Common use cases
Queue backlog tracking
Catch asynchronous processing slowdowns before user impact.
Revenue flow detection
Detect transaction funnel degradation in near real time.
Custom SLO monitoring
Align alerts directly to internal reliability and business targets.
Implementation blueprint
1. Define critical targets
Start with services and workflows that create direct customer or revenue impact.
2. Tune alert thresholds
Use warning and critical layers so on-call responders get signal without alert fatigue.
3. Validate escalation flow
Simulate failures and verify acknowledgement, assignment, and recovery behavior end-to-end.
Suggested thresholds
| Signal | Recommended baseline | Escalate when |
|---|---|---|
| KPI variance | Within expected band | Outside band for 10 minutes |
| Error budget burn | < 1.0x | > 2.0x sustained |
| Queue deviation | Near baseline | 2x baseline deviation |
FAQ
What metrics work best for custom monitoring?
Prioritize business-impacting signals such as throughput, conversion, queue depth, and failure rates.
How should I set initial thresholds?
Use historical baseline percentiles and iterate after observing one full release cycle.
Should custom metrics replace uptime checks?
No. Use custom metrics with uptime checks to cover both system health and business outcomes.
Related monitor types
Heartbeat Monitoring
Pair this monitor to increase coverage and improve incident triage confidence.
API Monitoring
Use together to reduce blind spots and catch degradation before customer impact.
Choose your preferred alert channels
Notify the right responders instantly across channels your team already uses.
Email and SMS
Deliver rapid alerts with fallback channels for critical incidents.
Slack and Teams
Route monitor events directly into team collaboration channels.
Webhooks and integrations
Trigger downstream workflows in PagerDuty, Opsgenie, and internal tools.
Advanced capabilities included
Multi-location monitoring
Run checks from multiple regions to isolate local routing issues from global outages.
Maintenance windows
Pause checks during planned maintenance to keep alert noise low and signal clear.
Recurring notifications
Keep stakeholders informed when incidents remain open for longer durations.
Status communication
Coordinate internal and customer updates with status page friendly incident workflows.
What teams value most
"We moved from delayed outage discovery to immediate, actionable alerts with clear ownership."
Deploy Custom Metrics Monitoring checks quickly
Create your monitor, define escalation policy, and start getting reliable signal in minutes.